RETURN & REFUND
- I would like to exchange the pair I received.
- How do I return it?
- What are the refund conditions?
- Are returns free of charge?
- Are returns free in the United States of America?
- I made my purchase in store
- I made my purchase from a retailer.
- I have made a return and my parcel has arrived at its destination. When will I be refunded?
- I haven't received my refund. Could you please let me know?
- I ordered a pair of Jonak shoes outside France and Belgium.