If you are waiting for your order, we advise you to refer to the tracking link received by e-mail when the carrier took charge. You can also go to your customer area on our website to find out more about the status of your order.
When you place your order, our warehouse hands it over to the carrier the same day or the next day, depending on the time the order was placed. The carrier is then responsible for delivering the pair to you, and you can track the progress of your order via the carrier's link. Depending on the carrier chosen, delivery times may vary between 2 and 7 working days.
In addition, please bear in mind that we are subject to the inconvenience of current events (Olympic Games, strikes, etc.).
However, if the problem persists, we invite you to use our contact form so that we can answer your questions.