We are sorry for the inconvenience and in order to help you place your order, we recommend that you first use another device or another browser to establish the cause of the problem. It may be a minor technical problem.
If the problem persists, we invite you to contact us via the contact form using the ‘Order’ theme and the ‘I can't place an order’ section. Indeed, your contribution helps us to improve the experience provided by our site.
We encourage you to provide the following information (using screenshots) so that we can determine the problem you are experiencing and help you as best we can:
- Browser used
- Device used
- E-mail address associated with your customer account
- Reference
- Size of the model you wish to order